IT services and technical support
We take the weight of technology off your company: domains, hosting, e-mail, deployments, integrations and day-to-day technical support. We make sure the infrastructure your business runs on is secure, up to date and available.
One technology partner
Instead of five suppliers and nobody in charge
Companies lose the most time exactly where nobody owns the whole picture: the domain sits with one provider, hosting with another, e-mail with a third, and the website with someone who no longer answers the phone. We take responsibility for that entire area - from configuration and migration, through monitoring and updates, to responding when something stops working. You have one number to call.
Scope of support
We match the scope to the size of the company and the infrastructure it already has.
Domains and hosting
Domain registration and renewal, hosting matched to the real needs of the site, DNS configuration, SSL certificates and migrations between providers without downtime.
Company e-mail
Mailboxes in the company domain together with SPF, DKIM and DMARC records, so that messages reach clients instead of the spam folder.
Deployments and integrations
Launching websites, stores and applications on their target infrastructure, and connecting them with the tools the company uses: analytics, mailing systems, CRM or payments.
Maintenance and updates
Updates of CMS systems, plugins and libraries, backups, availability monitoring, and control over performance and loading speed.
Security
Securing sites, controlling permissions and access, responding to incidents and restoring the site from a backup if a failure or an attack happens.
User support
Technical help for the client’s team: tickets, consultations, training in using the site and systems, and advice on buying hardware and software.
Ways of working together
Retainer care
Ongoing monthly care of infrastructure and the website with an agreed response time. It works best where the site or store generates revenue directly and every hour of downtime costs money.
Project-based support
Single tasks settled on delivery: migration, e-mail configuration, tidying up domains and hosting, moving a site to a new provider or a technical audit of an existing website.